Log in to pick up where you left off

How do I log in to LuckyBird on my phone without getting stuck in a loop?

Open LuckyBird in your browser, tap “Log in,” and enter the email and password you used at sign-up. If it keeps returning you to the login screen, turn off any ad blocker for the site and refresh the page.

What do I do if LuckyBird says my password is wrong, but I’m sure it isn’t?

Use “Forgot password” and reset it through the link sent to your email, then try again from a fresh tab. If autofill keeps inserting the wrong details, delete the saved password for LuckyBird and type it in manually.

Can I sign in to LuckyBird with Google or Apple, or do I need an email and password?

LuckyBird supports email-and-password login; Google and Apple sign-in aren’t available on the standard login form. If you registered through a partner page, use the same email you used there and reset your password if you never set one.

What should I do if I can’t find the LuckyBird login button anywhere on the page?

Scroll to the top menu and look for “Log in” in the header; on smaller screens it may sit inside the menu icon. If the header doesn’t load, clear the site data for LuckyBird in your browser settings and reopen the page.

Why am I getting a verification code every time I log in to LuckyBird, and can I turn that off?

LuckyBird triggers a code when you sign in from a new device, a new browser, or after clearing cookies. Keep cookies enabled and avoid private browsing if you want fewer code prompts.

What do I do if LuckyBird login works, but my account looks blank or my balance is missing?

Log out, then log back in using the exact same method and email you used before, because a second account can be created by mistake with a different email or typo. If it still shows zero after a full refresh, check your transaction history to confirm you’re in the right account.